• Frequently Asked Questions

    Before You Visit

    Museum Hours and Prices

    What are the Museum Hours?

    We are open between 10-3 every day of the week, except Tuesdays and Wednesdays. We occasionally close early for birthday parties and private play sessions. You can view the museum’s hours daily here. Please check our museum schedule before coming to make sure we are not closed for a special event or private party.

    Do I need to schedule a time to visit the museum?

    Reservations are not required. Walk-ins are welcome on a first come, first served basis until we reach capacity limits to allow for safe play. If you would like to make sure the museum is not at capacity limit, you can call 708-383-4815.

    What is your admission price?

    Admission is $13 for each adult or child, and we offer a discounted $11 admission for active military individuals, teachers, first responders, and seniors. Infants under 12 months of age are free. Please present a valid ID at check in to receive $2 off.  Note: Without proof of a valid ID, guests will be charged the full admission price at check-in.

    Can I purchase tickets with cash?

    Yes. We accept cash and credit cards.

    Can I purchase tickets on-site at the Museum?

    Yes, we accept all major credit/debit cards and will be happy to help with admission at our front desk when you arrive.

    Capacity Policy

    The museum will be open with capacity limits for everyone’s safety.  Should we reach our designated capacity, a sign will be posted on the front door to let visitors know and our website calendar will be updated. We also can let you know of our current capacity if you would like to call 708-383-4815. 

    Membership and Other Discounts

    Reciprocal benefits through the CLIMB network of partner museums –

    If you are a member at one of the participating CLIMB museums, you can receive free admission for a total of 6 guests when you visit Wonder Works. You must show proof of your up-to-date membership from your home Museum at check-in. CLIMB Partner Museums include DuPage Children’s Museum, Naperville; Children’s Museum in Oak Lawn, Oak Lawn; Discovery Center, Rockford; KidsWork Children’s Museum, Frankfort; and Kohl Children’s Museum, Glenview. Note: Without proof of a valid CLIMB membership, guests will be charged the full admission price at check-in.

    Reciprocal benefits through the ACM Network –

    With a membership from a participating American Children’s Museum (ACM), you can receive 50% off the regular admission price for up to 6 guests. You must show proof of your up-to-date membership card from your home Museum with the ACM logo at check-in.  Note: Without proof of a valid ACM membership, guests will be charged the full admission price at check-in.

    Museums For All –

    Holders of WIC, LINK, or other federal or State EBT cards will receive admission for $3 per person for up to 4 guests. Must show EBT card at check-in. The card may not be used for the purchase of tickets.  Note: Without proof of a valid State-issued blue LINK EBT card, guests will be charged the full admission price at check-in.

    Can I combine discounts?

    Only one discount may be applied per visit.

    Proof of eligibility will be required at check-in for guests using any of these discounts. 

  • During Your Visit

    Mask Policy

    Face masks are required to be worn over the nose and mouth by everyone ages 2 years and older at all times while in the museum for your protection and the protection of those around you. As our primary audience is young children who are not yet eligible for a vaccination against COVID-19, Wonder Works will require masks to be worn inside our museum.

    No fleece or lace masks

    No bandanas or improvised masks

    Is food allowed in the Museum?

    Wonder Works is a food-free museum but we have water fountains to fill water bottles. Snacks and drinks are available for to go purchases.

    Can I leave the Museum and come back later?

    We are open from 10-3 every day, except Tuesdays and Wednesdays. Once you have purchased admission for the day, you are welcome to leave and come back that day.

    Are cubbies or stroller parking available?

    Yes. Storage cubbies, coat racks, and stroller parking will be available.

    Which exhibits are open?

    Lights, Camera, Action; The Great Outdoors; Build-It!; Farm to Market; the Children’s Garden; and the brand new Becky Boyce Nature Play Space are open. The North Ave. Art Room is now open on weekends. Some loose parts and materials may not be available during your visit. Wonder Works reserves the right to close exhibits as needed for the safety of our guests.

    What safety protocols is the Museum taking to keep everyone safe?

    The safety of our guests and team members is our top priority. To help provide the safest play experience possible, we’ve enhanced our already robust procedures:

    Wonder Works is operating at a limited capacity.

    Face masks are required to be worn covering the nose and mouth by everyone ages 2 years and older.

    Frequent cleaning of high touch surfaces and washrooms.

    Exhibits, Common Areas, and Loose Parts will be sanitized in between each Play Session.

    Social distancing is recommended.

    Wonder Works is a shoe-free facility.  All visitors must wear socks. Socks are available for purchase.

    Hand sanitizer stations are placed throughout the Museum

    Three UV Light Air Scrubbers were installed in the museum’s air filtration system.

    CDC guidelines for cleaning are being followed.

    Museum guests are asked to perform a COVID-19 self-assessment prior to coming to the Museum.

    Any guest exhibiting signs of illness may be prevented from attending. If you or anyone in your group is experiencing one or more of the following symptoms, please stay home:

    Fever or chills

    Cough

    Shortness of breath or difficulty breathing

    Fatigue

    Muscle or body aches

    Headache

    New loss of taste or smell

    Sore throat

    Congestion or runny nose

    Nausea or vomiting

    Diarrhea

    If you have had close contact with anyone diagnosed with or who has symptoms of COVID-19 within the last 14 days.

  • Group Rentals

    Can I rent Wonder Works for a Private Event?

    Yes.  Private Parties may be reserved on Fridays, Saturdays, and Sundays from 4:00 pm – 6:00 pm for groups of up to 40 adults and children. Private Parties are open to both members and non-members.  For questions about group rentals, please email the museum at info@wonder-works.org or call the museum at 708-383-4815.  

    Are you offering birthday party packages?

    We are not offering specific birthday packages. However, Wonder Works is available to rent for Private Parties for groups to gather and have use of the museum.  Private Parties may be reserved on Fridays, Saturdays, and Sundays from 4:00 pm – 6:00 pm for groups of up to 40 adults and children.  Food and beverages are not allowed inside Wonder Works at this time. Private Parties reserved for celebrating a birthday can include goody bags or pre-packaged cupcakes for guests to take home at the end of the reservation. Private Parties are open to both members and non-members.

    Can my school or childcare group visit on a field trip?

    Yes. Field trip reservations will be available on Tuesdays or Wednesdays, from 10:00 am – 12:00 pm.  Please email info@wonder-works.org or call the museum at 708-383-4815 to schedule a field trip. 

    Parking

    Limited parking spaces are available in our newly repaved parking area, near the museum entrance. There are also some spaces on North Avenue. Some of the parking regulations on the neighborhood streets near Wonder Works may have changed. Please check signs/meters before parking.

  • Special Events

    Do I need a ticket for special events like Dino Works or Gear Works?

    Yes. When Wonder Works Museum is hosting a special takeover event such
    as Dino Works or Gear Works, it is closed to anyone without a special
    event ticket.

    How do I purchase a special event ticket?

    The link to purchase special event tickets can be found at
    http://www.wonder-works.org/events

    I am a member, do I get an event discount?

    Our members receive discounts for our special events. The discount is
    listed on the event page.

    Are these special events tickets refundable if I cancel?

    We accept special event ticket cancellations up to 24 hours before the
    date of the ticket. Please call us at 708-383-4815 to cancel for a full refund.

    My friend offered me her tickets, can I use them?

    Our special event tickets are non-transferrable. Please have your
    friend call us to cancel her tickets and you can then purchase them
    online. All tickets must be purchased directly through Wonder Works
    Children’s Museum.

    Do I need a ticket for the adults attending the event?

    Yes. Tickets are required for each guest, children and adults